Privacy Policy

Information We Collect

When you visit our website or sign up for our programs, we collect different types of information. Some you give us directly, and some we gather automatically. Here's what we track and why it matters for your learning experience.

Personal Information You Provide

• Name, email address, and phone number when you contact us or enroll in programs
• Professional background details including your current role and industry experience
• Educational history and qualifications relevant to capital budgeting courses
• Payment information processed through secure third-party providers
• Communication preferences and feedback you share with us

Information We Collect Automatically

Our website collects technical data to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our content. We use this to understand which resources are most helpful and where students might need additional support.

• Device identifiers and operating system details
• Pages visited, time spent on each section, and course completion rates
• Referral sources that brought you to our website
• Search terms used within our learning platform

How We Use Your Information

Everything we collect serves a purpose. We don't hoard data for the sake of it. Your information helps us deliver better education and support your professional development in capital budgeting.

Educational Services

• Processing enrollments and managing your access to course materials
• Tracking your progress through learning modules and providing personalized recommendations
• Sending course updates, schedule changes, and important program announcements
• Providing technical support when you encounter issues with our platform

Communication and Marketing

We'll send you information about upcoming programs starting in autumn 2025 and early 2026. You can opt out anytime through the unsubscribe link in our emails or by contacting us directly.

• Updates about new courses and learning resources in capital budgeting
• Invitations to webinars, workshops, and networking events
• Industry insights and practical tips related to financial decision-making
• Surveys to help us improve our educational offerings

Data Storage and Security

Your information is stored on secure servers with encryption and regular security audits. We follow industry standards and Vietnam's data protection requirements to keep your information safe.

Security Measures

1. SSL encryption for all data transmitted between your device and our servers
2. Regular security assessments conducted by independent cybersecurity professionals
3. Access controls limiting who can view your personal information internally
4. Secure backup systems to prevent data loss
5. Employee training on data protection and privacy best practices

Despite our precautions, no internet transmission is completely secure. While we do everything reasonable to protect your data, we can't guarantee absolute security. If you notice anything suspicious, contact us immediately.

Data Retention Periods

We keep your information only as long as necessary for educational purposes and legal requirements. Different types of data have different retention schedules.

Your Rights and Choices

You have control over your personal information. Vietnamese data protection laws give you specific rights, and we're committed to honoring them promptly.

Access and Control

1. Request a copy of all personal data we hold about you
2. Update or correct inaccurate information in your profile
3. Delete your account and associated data (subject to legal retention requirements)
4. Object to certain types of data processing
5. Restrict how we use your information for specific purposes
6. Export your data in a portable format

To exercise these rights, send us a request at contact@sustainableiqtech.com. We'll respond within 15 business days and verify your identity before processing your request. There's no fee for reasonable requests, though we might charge for excessive or repetitive inquiries.

Third-Party Services and Sharing

We work with trusted partners who help deliver our educational services. These companies access your information only as needed and under strict confidentiality agreements.

Service Providers We Use

• Payment processors for secure transaction handling (they never share full payment details with us)
• Email service providers for course communications and marketing
• Cloud hosting services for storing course materials and student data
• Analytics platforms to understand how students use our website
• Customer support tools to manage inquiries efficiently

When We Must Share Information

Sometimes we're legally required to disclose information. This happens rarely but includes situations like:

• Responding to valid legal requests from Vietnamese authorities
• Protecting our rights, property, or safety and that of our students
• Investigating potential fraud or security incidents
• Complying with tax and financial reporting obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. These small files help us remember your preferences and understand how you interact with our content.

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality like logging in and accessing course materials
• Performance Cookies: Help us understand which pages are popular and where students spend time
• Preference Cookies: Remember your settings and choices for a better experience
• Marketing Cookies: Track effectiveness of our promotional efforts (you can opt out of these)

You can control cookies through your browser settings. Blocking certain cookies might affect your ability to use some features of our platform.

International Data Transfers

While our primary operations are in Vietnam, some of our service providers operate servers in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place.

We use standard contractual clauses approved for international data transfers and work only with providers who maintain adequate data protection standards. Your information receives the same level of protection regardless of where it's processed.

Children's Privacy

Our educational programs target working professionals and those pursuing advanced financial education. We don't knowingly collect information from anyone under 16 years old. If you believe we've inadvertently gathered data from a minor, contact us immediately so we can delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website at least 30 days before the changes take effect.

Continuing to use our services after policy updates means you accept the revised terms. Check back periodically to stay informed about how we protect your information.